Privacy Policy

Privacy Policy

Archfitters Website and Application Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website and applications.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter names, orthotic specifications, symptoms, or other details to assist with the selection of orthotics.

When do we collect information?

We collect information from you when you fill out a form or enter information on our site or app.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, or interact with our website or app. This allows us to manufacture orthotics to your specifications, and personalize your experience.

Except as described in this privacy policy, we will not sell, rent, lease, give away, disclose or share your contact information, and will not disclose your information that we collect through the website or app to third parties without your consent.

How do we protect your information?

Our website is maintained and monitored for security and known vulnerabilities in order to make your visit to our site as safe as possible. Personal information is contained within secured networks and is only accessible by a limited number of persons who have necessary access rights to such systems and are required to keep the information confidential. HIPAA standards are followed stringently for all PII. All transactions, financial or informational, are encrypted to protect the confidentiality and integrity of the data. Additionally, financial data is processed through a gateway provider and not stored or processed on our servers.

Do we use 'cookies'?

Yes. We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Analyze how to improve the user experience.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookie settings.

If you elect to turn cookies off completely, some of the features that make your site experience more efficient may not function properly.

We use first-party cookies and third-party cookies or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting Out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page.

Facebook opt out instructions

Hotjar opt-out
Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. We may however release information to the extent permitted by applicable law. We may disclose your information if required to do so by law to comply with state and federal laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-Party Links

We do not include or offer third-party products or services on our website

California Online Privacy Protection Act

According to CalOPPA, we agree to the following: Users can visit our site anonymously. We comply with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent

You will be notified of any Privacy Policy changes by being directed to our Privacy Policy Page or by logging in to your account.

Data Retention

We retain data as is standard for the applicable laws. If you wish to have your data removed, please contact us and we will remove as requested.

Does our site allow third-party behavioral tracking?

We do make use of behavioral tracking to better serve you, and to learn about the demographics that are visiting us to better meet emerging trends.

COPPA (Children Online Privacy Protection Act)

We never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Fair Information Practices

We are in line with Fair Information Practices, and we will take the following responsive action, should a data breach occur:

We shall notify the affected by email without undue delay after becoming aware of any data breach. Such notification shall at minimum:

  • Describe the nature of the data breach, including where possible, the categories and approximate number of data subjects concerned, and the categories and approximate number of personal data records concerned.
  • Communicate the name and contact details of the data protection officer or other contact point where more information can be obtained.
  • Describe the likely consequences of the personal data breach.
  • Describe the measures taken or proposed to be taken to address the data breach.


We collect your email address in order to process orders and to send information and updates pertaining to orders, as well as allow you to log in to your account.

To be in accordance with CANSPAM, we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at and we will promptly remove you from ALL correspondence.

Your Consent

By using our site or apps, you consent to our privacy policy.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Handcrafted Custom Insoles For Your Client's Needs

Made in the USA